Our dedication to excellence drives us to consistently raise the bar in dashboard quality. Through rigorous testing, continuous improvement, and attention to detail, we aim to exceed our client's expectations and deliver intuitive, visually appealing, and highly functional dashboards.
Challenges and Solutions
Challenges
We faced false churn alarms, data quality issues, and inadequate hierarchy information in our manual reporting. We wanted to diagnose all aspects in detail and provide clear and concise visual data representation for key trading insights.
Solutions
We provided clear and concise visuals that made it much easier to understand key trading insights. The improved and enhanced logic resolved several challenges like false churn, and our system performance renovation facilitated user experience by speeding up the dashboard's tabs transition.
Value and Impact
70%
Reduced false churn by 70%.
2%
Removed 2% error in overall base calculations.
200%
Improved the speed of the dashboard response by 200%.
We received feedback for the UK login banner design and decided to re-design it to encourage more customers to log in. We analysed KPIs and peripheral metrics and provided a design solution to encourage customers to log in early. The new login banner design ensured high conversion rates after login.
At VOIS, we hold our customers in the highest regard, and their satisfaction is our utmost priority. Our dedicated team goes above and beyond to meet their needs and find innovative ways to resolve all their queries.
We aim to provide the best experience to our customers and partners on all digital platforms and create insightful dashboards that help them monitor the performance of their digital assets.