Dashboard Analytics, Digital Data, User Experience, tNPS Dashboard, Interactive Visualizations, Supply Chain Management
SPIRIT BEHAVIOURS
Create the Future, Get it done together
At VOIS, we prioritise operations and proactively implement Automation Champion solutions, including an advanced dashboard creation system, the tNPS, for our Supply Chain Management team.
Challenges and Solutions
Challenges
To replace the old, manual, and time-consuming data collection process and create a new digital dashboard with a consolidated, user-friendly, and real-time interactive display to make informed decisions, allocate resources, and increase efficiency and performance.
Solutions
We innovated an in-house dashboard by harnessing internal talent and know-how of processes. We automated real-time tNPS tracking and replaced the manual Excel report preparation task. The NPS has an online monitoring dashboard with an interactive interface that replaced the tabular interface with limited views, eliminating the need for an hour weekly status report.
We provide our partners and customers with the best and fastest services to find the right products through catalogues and manage purchases and invoices.
We faced difficulties tracking and maintaining the inventory buckets after an increase in the in-transit inventory from warehouse to site. It caused unnecessary delays in asset capitalization and impacted inventory valuation for Local Markets. We resolved the issue by developing a central reporting mechanism, enabling us to track inventory, set KPIs for each local market, and highlight required actions.
At VOIS, we wanted to improve the SOX compliance percentage by implementing a standardized leavers’ process for everyone to ensure employees and contractors across VOIS can leave the company in a more compliant manner.