Turning Operational Excellence into a Growth Platform
Discover how VOIS (Vodafone Intelligent Solutions) shifted from a traditional ‘Shared Services’ model to a ‘Shared Intelligence’ platform that turns operational excellence into a commercial advantage.
The “IQ Era” is here, but technology alone isn't the answer. At MWC 2026, VOIS (Vodafone Intelligent Solutions) Chief Commercial Officer Chris Meads highlighted why the fusion of human hearts and minds with machine precision is the only way to turn AI investment into actual outcomes.
How We Turn Transformation Investment into Outcomes
Today’s leaders are overseeing significant investments in AI, data, cloud, and platforms. But as the initial excitement settles, a pressing question remains: “When is the value actually going to come?” Chief Commercial Officer Chris Meads reveals how ‘Shared Intelligence’ is transforming these investments into tangible growth, and why the fusion of human expertise and machine learning is the ultimate multiplier for the telecommunications industry and beyond.
This month, members of our Vodafone and VOIS leadership teams received a warm welcome and a tour of one of India's E-Vidya schools and Community Learning Centres (CLC).Under our CSR programme, E-Vidya Schools and CLC are part of our vision to build a sustainable digital society that leaves no one behind. The team learnt about the programmes' tremendous impact on the lives of over 60,000 students, 550 Teachers, and 35,000 community members.Let's move the world towards a better, digital future!#VOIS #VOISofChange #WeMoveTheWorld #MoveWithUs