VOIS
2026
Strategic Partnership, Automation, Enterprise Technology, Innovation, People & Culture
Create the future
Discover how VOIS (Vodafone Intelligent Solutions) shifted from a traditional ‘Shared Services’ model to a ‘Shared Intelligence’ platform that turns operational excellence into a commercial advantage.
The “IQ Era” is here, but technology alone isn't the answer. At MWC 2026, VOIS (Vodafone Intelligent Solutions) Chief Commercial Officer Chris Meads highlighted why the fusion of human hearts and minds with machine precision is the only way to turn AI investment into actual outcomes.
Today’s leaders are overseeing significant investments in AI, data, cloud, and platforms. But as the initial excitement settles, a pressing question remains: “When is the value actually going to come?” Chief Commercial Officer Chris Meads reveals how ‘Shared Intelligence’ is transforming these investments into tangible growth, and why the fusion of human expertise and machine learning is the ultimate multiplier for the telecommunications industry and beyond.
The businesses of tomorrow will succeed only if everyone has a voice today. This session reveals what the GSMA Voice Initiative shows about how inclusive culture drives innovation, talent retention, and business growth, and what leaders must do to stay competitive in a rapidly evolving industry.
VOIS (Vodafone Intelligent Solutions) provides end-to-end professional services in technology and business operations. It’s the largest shared services organisation in the Telco industry and uses that deep market expertise to deliver results for other Telcos and wider industries. Hear how we’re accelerating business outcomes with our shared intelligence approach. Whether that’s recovering €1 million through data reconciliation, accelerating test cycles by 40% or reducing time‑to‑market by 65% with automated DevOps.
