VOIS
2026
Strategic Partnership, Automation, Enterprise Technology, Innovation, People & Culture
Create the future
Today’s leaders are overseeing significant investments in AI, data, cloud, and platforms. But as the initial excitement settles, a pressing question remains: “When is the value actually going to come?” Chief Commercial Officer Chris Meads reveals how ‘Shared Intelligence’ is transforming these investments into tangible growth, and why the fusion of human expertise and machine learning is the ultimate multiplier for the telecommunications industry and beyond.
For decades, organisations treated shared services and offshore delivery as back-office efficiency plays, a way to reduce costs and standardise processes. But in a world shaped by AI, speed and constant change, that mindset is no longer enough
For decades, businesses have treated shared services and outsourcing as a back-office efficiency play, a way to cut costs, standardise processes and keep the lights on. But that mindset is now a liability. In a world where speed and adaptability separate
The businesses of tomorrow will succeed only if everyone has a voice today. This session reveals what the GSMA Voice Initiative shows about how inclusive culture drives innovation, talent retention, and business growth, and what leaders must do to stay competitive in a rapidly evolving industry.
VOIS (Vodafone Intelligent Solutions) provides end-to-end professional services in technology and business operations. It’s the largest shared services organisation in the Telco industry and uses that deep market expertise to deliver results for other Telcos and wider industries. Hear how we’re accelerating business outcomes with our shared intelligence approach. Whether that’s recovering €1 million through data reconciliation, accelerating test cycles by 40% or reducing time‑to‑market by 65% with automated DevOps.
