Exploring The Generative AI Potential: The VOIS and Nasscom AI Partnership

Disruption

01 Dec, 2023

Tech

Generative AI

Market

India

SERVICE LINE

The EDGE

IMPLEMENTATION PERIOD

2023

KEYWORDS

Generative AI

SPIRIT BEHAVIOURS

Get It Done Together, Create the Future

Solving Industry’s language divide

In today’s hyper‑connected world, customer experience is often described as the battleground for loyalty and growth. And in many ways, that’s true. Yet one challenge continues to surface repeatedly in global service environments: language.

Disruption

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CAMB AI announces a Strategic Partnership with Tomorrow Street and VOIS to enable Real Time language Translation

CAMB AI has formed a strategic partnership with Vodafone to deploy real-time multilingual AI in Vodafone’s contact centers, enhancing customer experience by breaking language barriers. This collaboration leverages CAMB AI’s advanced MARS8 voice and translation models to enable seamless communication between customers and agents in their preferred languages.

Disruption

| 26 Jun, 2025

Not All Contact Centres Are Built for Telcos — Here's Why That Matters

In today’s telecom market — where switching providers is frictionless and pricing looks the same — customer experience isn’t a nice-to-have. It’s your edge.  Companies that lead on customer experience are already delivering 5.4x greater shareholder value than those who don’t. But telco queries aren’t simple. One customer issue might involve billing, tech setup, plan changes, compliance — even a technician visit — all in one go.

Exploring The Generative AI Potential: The VOIS and Nasscom AI Partnership