Effective Handling of In-Roamer Fraud

Security Operations

01 Dec, 2023

SecOps

Fraud

Telcom

In-Roamer

Detection

Market

Global

SERVICE LINE

Security Operations

IMPLEMENTATION PERIOD

2022

KEYWORDS

GSM Gateway Fraud Detection, In-Roamer Fraud, Fraud Detection

SPIRIT BEHAVIOURS

Create the future

At VOIS, we prioritise customers and partners trust by implementing strong fraud prevention measures, diligently monitoring activities, and swiftly taking action to protect their interests.

Challenges and Solutions

Challenges

We noticed high-usage in-roamers reports that didn't fully detect a variety of frauds, such as people taking advantage of discounts and deals to commit GSM gateway fraud by rerouting international calls, effectively hijacking the connection to achieve cheaper termination rates resulting in enormous losses for the local market.

Solutions

We introduced a new report that activity detects suspected in-roamers fraud for quick detection. We shared this information with the local market to act at an early stage.

Value and Impact

Detected GSM gateway fraud has significantly increased.

Detected more fraudulent In-Roamers.

Saved time when preventing fraud.

Safe, Secure, and Compliant

Our top priority is ensuring our customers' and partners' safety, security, and compliance.

Security Operations

| 01 Dec, 2023

Wangiri Fraud

At VOIS, we prevent all telephone scams that trick consumers into calling premium rate numbers, such as Wangiri fraud.

Security Operations

| 01 Dec, 2023

VCS & ITALY Alarm Optimisation

Compliance is the foundation of our commitment to security. We diligently follow regulatory requirements, providing our customers and partners with a secure ecosystem.

Social

Operating responsibility expand

Policies

Careers

Security Operations

Effective Handling of In-Roamer Fraud

01 Dec, 2023

SecOps

Fraud

Telcom

In-Roamer

Detection

Market

Global

SERVICE LINE

Security Operations

IMPLEMENTATION PERIOD

2022

KEYWORDS

GSM Gateway Fraud Detection, In-Roamer Fraud, Fraud Detection

SPIRIT BEHAVIOURS

Create the future

At VOIS, we prioritise customers and partners trust by implementing strong fraud prevention measures, diligently monitoring activities, and swiftly taking action to protect their interests.

Challenges and Solutions

Challenges

Solutions

We introduced a new report that activity detects suspected in-roamers fraud for quick detection. We shared this information with the local market to act at an early stage.

Value and Impact

Detected GSM gateway fraud has significantly increased.

Detected more fraudulent In-Roamers.

Saved time when preventing fraud.

Safe, Secure, and Compliant

Our top priority is ensuring our customers' and partners' safety, security, and compliance.

Security Operations

| 01 Dec, 2023

Wangiri Fraud

At VOIS, we prevent all telephone scams that trick consumers into calling premium rate numbers, such as Wangiri fraud.

Security Operations

| 01 Dec, 2023

VCS & ITALY Alarm Optimisation

Compliance is the foundation of our commitment to security. We diligently follow regulatory requirements, providing our customers and partners with a secure ecosystem.