Sara Heuer is an experienced finance and accounting professional with expertise in global shared services and outsourcing. She is the Global GBS Leader across Fraud and Security, Data and Analytics, Record to Report, Intercompany, Procure to Pay, Order to Cash, Real Estate, Commissions,Treasury, Roaming, Interconnect, and Controlling. Sara brings corporate-level accounting and reporting experience. She is proficient in managing global transformational projects. Highlyskilled at Controls and Risk Management within complex group structures. Adept in driving innovation adoption processes like blockchain, robotics, and process mining.Sara is a Supervisory Board Member and ACCA fellow. She holds an Executive MBA from the Ross School of Business, University of Michigan.
Sara joined Vodafone in 2018, holding a range of roles in Group Financial Control, from leading the Innovation team in Finance Operations & Controls to now holding the role of Head of Finance & Transformation for Corporate Functions. Prior to Vodafone, Sara spent 11 years in professional services, providing Finance Advisory services to a portfolio of global clients, including Procter & Gamble and Telefonica
Wayne is currently Head of Legal, IP Products & Services, sitting on the Legal & Business Integrity Leadership Team in Vodafone Group, reporting to Group General Counsel & Company Secretary, Maaike de Bie. In his new role, Wayne will lead our Legal, Business Integrity and External Affairs functions as a member of the VSOL GMT. He will direct the provision of legal, corporate secretariat, compliance, regulatory and security services to protect our organisation's interests, enable it to achieve its commercial objectives and build trusted partnerships with customers. Wayne joined Vodafone in 2009 and has held a number of leadership positions throughout the organisation including Head of Legal for Partner Markets. He is a champion of diversity and inclusion in the legal profession and an executive sponsor of Vodafone's LGBT+ network.
Petah Green is the driving force behind the Commercial team at VOIS, a cornerstone of Vodafone's shared services organization. With a wealth of experience spanning leadership and strategy formulation, Petah spearheads innovative solutions that resonate with both Business and Consumer needs.At VOIS, Petah's team seamlessly navigates every aspect of the business customer life cycle, propelling enterprises forward through a suite of value-added services. Meanwhile, our Consumer division excels in cultivating robust customer relationships, leveraging cutting-edge technology to deliver premium care across various channels.With over 9,800 dedicated professionals and a vast array of services spanning seven global centers, VOIS under Petah's guidance continues to set industry standards in service excellence and innovation.Bringing a rich history of leadership from esteemed tech giants like Google, HP, Siemens, Microsoft, and Oracle, Petah is adept at orchestrating complex initiatives across diverse teams and landscapes. Her passion for leadership coupled with a knack for overcoming challenges and driving growth underscores VOIS's commitment to exceeding partner expectations. Since joining in October 2023, Petah has steered VOIS towards ambitious growth trajectories in both Business and Consumer sectors, all while championing the strategic imperatives of customer-centricity, simplicity, and sustained growth.
Gary Adey is the Director of VOIS at Vodafone, a 25k FTE Global Business Services (GBS) team. The goal of VOIS is to help accelerate the transformation of the Vodafone Group and create value by providing the innovation, scale, and operational excellence required to enable sustainable and efficient growth. As the Group Centre of Excellence for Robotics, Automation, Process Mining, and Machine Learning, VOIS obsesses about using its talent, technology, and data to radically simplify operations and make work more productive, efficient, and fun. Prior to this role, Gary was the Global Commercial and Operations Director for Vodafone Business, accountable for all Group operations and commercial activity for Vodafone’s €14B business segment.Alongside leading VOIS, Gary is passionate about charitable and social causes focused on supporting children and young people. He is privileged to Chair the Teenage Cancer Trust Corporate Board, act as an advisory board member for Vodafone Business Ventures, a social enterprise within Vodafone, and Chair the British Triathlon Trust Board of Trustees.
Since January 2019, Pedro has been the IT Operations, Infrastructure and Technology VOIS Director. He is responsible for the operations of all applications in Vodafone European Markets and Vodafone data centres.Additionally, he manages the Technology centres, a growing team of over 13000 employees across Egypt, India, Romania, and Spain that aims to be the best System Integrator to the Vodafone Organisation and support the insourcing of technical skills.Pedro Sardo joined Vodafone in 2015 as the Chief Information Officer (CIO) for Vodafone UK. He led IT and Digital transformation, positioning Vodafone UK as a leading example of a digital organisation.Previously, Pedro Sardo was the CIO of Oi, the largest telecom company in Brazil, and before that, he was the CIO at Portugal Telecom (now Altice Portugal) for eight years. He also worked as a Business Technology Consultant for McKinsey for five years and at Procter & Gamble for five years.
Chris is Director of Commercial & Go-To-Market, responsible for our Customer Leadership, Growth and Commercial capability within VOIS. Chris and his team are charged with taking the scale, skills & capability built over the last 14 years within Vodafone, industrializing it and making it available for the wider Telco market.Prior to joining VOIS in October 2024, Chris was Managing Director at Accenture, sitting on their Communications Leadership team in EMEA.
