What Happens When Technology Is Designed For Success? €2+ Billion In Value Delivered And Counting
Technology is most effective when it goes beyond just keeping things running. It should help organisations move faster, innovate with confidence, and create better experiences for customers and employees.
As businesses go digital, their technology environments become more complex. Cloud platforms, applications, infrastructure, security needs, customer expectations, and market demands are always changing.
Network Compliance (VCI_IN Network) - IT Operations
At VOIS, we always establish robust firewall rules and network security that prevent unauthorised access to our network. We inspect incoming and outgoing traffic using security rules to identify and block threats.
Intelligent Ticket Routing - IT Platforms and Automation
We created the Intelligent ticket routing tool for Vodafone Germany and VOIS Egypt to eliminate the complex manual work of our colleagues in the GSL Business Technology team with a zero-touch operation to save their valuable time and effort.
We identified the critical challenges within the framework regarding automation and processes to achieve 100% automation of the entire project, the Software Development Life Cycle (SDLC), and the security 'shift-left' approach for early detection of security vulnerabilities.and the security 'shift-left' approach for early detection of security vulnerabilities.
Challenges and Solutions
Challenges
Within the Vodafone UK Integration domain, the existing DevOps framework developed by vendors had multiple manual gates. It resulted in several challenges of slower deployments, increased manual errors, and non-predictability of release, resulting in higher operational costs.
Solutions
We developed an 'On-Commit' deployment to integrate GitHub with Jenkins using 'web-hook' triggers to simplify and provide a comprehensive automated solution. With this approach, developers only need to commit their respective code in GitHub, and Jenkins will perform the orchestration tasks. These tasks encompass SonarQube, SCA, and SAST checks within the CI, CD, and CT.
Value and Impact
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Delivered a high-quality code base.
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Enabled development workflows.
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Increased efficiency and reduced human errors with faster delivery.