Robotics platform UIPath Upgrade - IT Platforms and Automation

Technology

01 Dec, 2023

Tech

ITPlatforms

Automation

Robotics

Market

Global

SERVICE LINE

Technology

IMPLEMENTATION PERIOD

2023

KEYWORDS

Robotics Farm Upgrade, Automation Framework, Automation

SPIRIT BEHAVIOURS

Create the Future, Get it done together, Earn Customer loyalty

Our Robotics team developed a process to minimise the time to complete the upgrade activities and update the database without any data discrepancy or service instability post-upgrade.

Challenges and Solutions

Challenges

Upgrade the Robotics farm for 600+ robots for many local markets and group functions. These robots run very critical activities like month-end closure for finance. The required upgrade requires downtime of around two days to create and complete the upgrade activities and update the database without tolerating any data discrepancy or service instability post-upgrade.

Solutions

We built an automation framework that created a replica system for the existing platform for the business to run their robots when the upgrade happens on the original platform. After the upgrade, we switched the robots to the newer version with a downtime of 30 minutes instead of two days. The automation framework created scripts to replicate the platform components, configuration, assets, and data on Amazon Web Services (AWS) on another domain so customers could use them as an alternative during the upgrade process. Running the automation takes around 15 minutes. We focused on minimising the service downtime and the smooth transition to set the correct aspects of the upgrade leveraging automation for our services on the cloud is limitless. It brings value to our customers, including fast time to market and very high-quality services.

Value and Impact

Automated framework for upgrades

30

Minimised the downtime from two days to 30 Min.

Prevented breaches to the service level agreement (SLA) .

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Robotics platform UIPath Upgrade - IT Platforms and Automation

Technology

Robotics platform UIPath Upgrade - IT Platforms and Automation

01 Dec, 2023

Tech

ITPlatforms

Automation

Robotics

Market

Global

SERVICE LINE

Technology

IMPLEMENTATION PERIOD

2023

KEYWORDS

Robotics Farm Upgrade, Automation Framework, Automation

SPIRIT BEHAVIOURS

Create the Future, Get it done together, Earn Customer loyalty

Our Robotics team developed a process to minimise the time to complete the upgrade activities and update the database without any data discrepancy or service instability post-upgrade.

Challenges and Solutions

Challenges

Solutions

Value and Impact

Automated framework for upgrades

30

Minimised the downtime from two days to 30 Min.

Prevented breaches to the service level agreement (SLA) .

Network Compliance (VCI_IN Network) - IT Operations

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