The requirement was to build the first Global Type-C product across Vodafone as a managed Service for Vodafone Markets. As a solution, we launched a new product and drove automation first to minimize the time to onboard customers while minimizing our cost per transaction for the SME market segment. We built the product once, deployed it many times after launching it in DE and IT, and planned for IE, UK, etc. Our expert teams (capabilities from our internal chapters in our GSL for build and run) shared best practices, broke down the challenges, and prioritized the solutions to serve the long-term target to match all markets by agile working. We were proactive in finding out-of-the-box solutions with a mutual understanding of aim/goals aligned with the strategy of our Teams/GSL. It is best to have all stakeholders aligned to deliver the desired value on time.
